www.yourmemorieshere.com

FAQ's

What payment methods do you accept? TOP
We accept money order, cashier's checks, personal checks (with a 7 day hold) credit cards via Paypal, electronic check via Paypal and gift certificates which can be purchased on this site.

Do I need a paypal account to use my credit card? TOP
No, You can pay with your credit/debit card (Visa, MasterCard, American Express, and Discover) — all without having a PayPal account. You will enter your account information on Paypal's secure payment processing page, you will then review and complete your purchase.

Why am I being charged sales tax? TOP

If you are from the state of Ohio, you are charged a state sales tax because that is where my business is located and that is the law. I am requared to collect taxes on all sales inside the state. In most states you are required or expected to pay a "use tax" on all internet or mail order purchases to your state.

Why does the shipping seem high? TOP
Shipping is based on product weight, and the amount the USPS charges for parcels. The shipping calculator provided with the shopping cart system I use isn't fine tuned and therefor calculates the shipping costs in tiers. I check the amount charged against the actual shipping cost for every transaction and if you are overcharged for shipping I will proptly refund the difference.

Can I arrage pick up if I live local? TOP
Yes, but in order to checkout and process payment you must select a shipping option. Enter in the special instructions box that you wish to arrange pick up. If you are paying by Pay Pal (either credit card or e-check) I will issue you a refund. If you are paying by personal check or money order, just deduct the shipping charges before you make out the payment amount.

Do you offer layaway? TOP
Yes, if have a large purchase I will accept payments and hold your item until it is paid in full. If, however, you stop making regular payments towards the purchase or more than a month passes without a payment, I will cancel the transaction and reund your money minus a 20% restocking fee.

An item I'm interested in is out of stock, when will it become available? TOP
If an item you would like to purchase is out of stock, please email me for a quote on it's expected arrival. Sometimes out of stock items aren't re-ordered right away because they aren't "high demand" items.

My question isn't shown here? TOP
If you have any other questions you can contact me via email@yourmemorieshere.com